my phone has started randomly turning itself off, even with 77% charge. I have ran malware and anti virus apps they are OK... whatsoever suggestions or ideas? it has been doing this for a couple months but getting more than frequent....
Apr 6, 2016
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#two
Well information technology could be something on the phone (software wise) or information technology could be the battery is going bad which if that is the case would start to give fake readings.
Try starting it upwardly in "Safety Mode" and see if information technology turns off when it has a high percentage in there. Granted in that mode yous tin't access most apps, etc., but this is to exam if it happens in in that location or not, not examination your apps. If the trouble occurs in at that place, then it is likely the battery demand replacing. If it doesn't happen in there, then you have something on the device that is the cause. I know you said y'all search for stuff but you may want to search again for viruses, malware, and also check for bad apps.
To become into "Condom Mode" please practise the following.
1. First turn off the telephone.
2. Next press and hold "Power" until yous run into the manufacturers logo on the screen, then release the power button.
iii. "Chop-chop" printing "Book Downwardly" and hold it for few seconds until you see the bulletin "Safety mode: ON" or something like.
4. If y'all wanted disable it, simply echo the steps above, and you lot should see "Safe Way: OFF" rather than on.
April 6, 2016
25,146
261
113,340
14,335
#2
Well it could be something on the phone (software wise) or it could exist the battery is going bad which if that is the case would offset to give simulated readings.
Endeavor starting it up in "Safe Way" and see if information technology turns off when it has a high percentage in there. Granted in that mode you lot can't access most apps, etc., only this is to test if it happens in there or not, not test your apps. If the problem occurs in at that place, and so it is probable the battery need replacing. If it doesn't happen in at that place, then you have something on the device that is the cause. I know yous said y'all search for stuff only y'all may want to search again for viruses, malware, and as well check for bad apps.
To get into "Safe Mode" please exercise the following.
1. First turn off the phone.
2. Side by side press and concur "Ability" until you lot see the manufacturers logo on the screen, so release the power push.
iii. "Quickly" press "Book Down" and concord it for few seconds until you run into the message "Safe way: ON" or something similar.
4. If you wanted disable it, simply repeat the steps in a higher place, and you should run across "Safe Style: OFF" rather than on.
December 18, 2018
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#3
thank for you aid... it is the battery.. information technology had 68% and then dropped to 55% before I could even turn it on.... sadly it has no, removable battery... I sincerely thank you!
Apr half dozen, 2016
25,146
261
113,340
fourteen,335
#4
Well almost batteries can exist removed, merely oftentimes anymore not then easily. If you lot don't experience comfortable doing it yourself, and it isn't nether warranty, effort a local tech. If, however, it is nether warranty, and so contact the manufacturer.
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